User Authentication
Login Screen
To log in, follow these steps:
- Look for the first text box. This box says "username" or "email" next to it. Type your work email address in this box. Make sure you spell it correctly with no spaces.
- Look for the second text box. This box says "password" next to it. Type your work password in this box. Be careful about capital letters and small letters because passwords care about this.
- If you want to see your password while you type it, tap the small eye symbol next to the password box. This helps you make sure you typed it right. Tap the eye again to hide your password.
- When both boxes are filled in correctly, tap the big "Login" button. This button is usually blue or green.
If you have problems logging in, sometimes the login does not work. This can happen for different reasons. Maybe you typed your email or password wrong. Maybe your account is not set up yet. Maybe there is a problem with the internet connection. If you cannot log in, do not keep trying many times. Instead, contact your supervisor or the person who handles computers at your workplace. They can help you fix the problem. Write down any error messages you see so you can tell them exactly what happened.