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Neovault KB

NeoVault Drug Testing App - Complete User Guide

 

Table of Contents

  1. Getting Started
  2. Application Overview
  3. User Authentication
  4. Home Dashboard
  5. Starting a New Collection
  6. Product Scanning & Selection
  7. Test Kit Information
  8. Donor Information Collection
  9. Product Instructions & Collection Steps
  10. Result Scanning & AI Detection
  11. Test Completion & Documentation

 

Getting Started

Application Overview

The NeoVault Drug Testing Application is a mobile phone app that helps you do drug tests. This app is made to help you do drug testing in the right way. The app works on your phone or tablet. It guides you through every step of the drug testing process. You do not need to guess what to do next because the app tells you everything.

The app follows a clear 3-step process that never changes:

Step 1: Scan - This means you check who the person is, look at their ID card, and find out what test kit you will use.

Step 2: Collect - This means you follow the step-by-step instructions to actually do the drug test with the person.

Step 3: Document - This means you look at the test results, make sure they are right, get signatures from everyone, and save everything to the computer system.

This process makes sure that every drug test is done the same way every time. It also makes sure you do not forget any important steps. The app saves everything so you can look at old tests later if you need to.

 

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User Authentication

Login Screen

To log in, follow these steps:

  1. Look for the first text box. This box says "username" or "email" next to it. Type your work email address in this box. Make sure you spell it correctly with no spaces.
  2. Look for the second text box. This box says "password" next to it. Type your work password in this box. Be careful about capital letters and small letters because passwords care about this.
  3. If you want to see your password while you type it, tap the small eye symbol next to the password box. This helps you make sure you typed it right. Tap the eye again to hide your password.
  4. When both boxes are filled in correctly, tap the big "Login" button. This button is usually blue or green.

If you have problems logging in, sometimes the login does not work. This can happen for different reasons. Maybe you typed your email or password wrong. Maybe your account is not set up yet. Maybe there is a problem with the internet connection. If you cannot log in, do not keep trying many times. Instead, contact your supervisor or the person who handles computers at your workplace. They can help you fix the problem. Write down any error messages you see so you can tell them exactly what happened.

Home Dashboard

 

Welcome Screen Features

After you log in successfully, you will see the main dashboard screen. This is like the home page of the app. The dashboard shows you important information about your work and lets you start new drug tests.

Here is what you will see on the dashboard:

  • Welcome message with your name - At the top of the screen, you will see "Welcome back" followed by your first name. This shows that you are logged in correctly and the app knows who you are.

  • Last Collection date - This shows the date when you did your most recent drug test. If you have never done a test before, this might be empty or say "No previous collections." This helps you remember when you last worked with the app.

  • Test Collected counter - This is a number that shows how many drug tests you have completed using this app. Every time you finish a complete test, this number goes up by one. This helps you and your supervisor keep track of your work.

  • Two main action buttons - These are the most important buttons on the screen:

    • Begin New Collection - This green button starts a brand new drug test from the beginning. Tap this when you have a new person to test and a new test kit to use.
    • Resume Collection - This button helps you continue a test that you started before but did not finish. When you tap this, the app takes you to the History page, where you can see tests that are not finished yet.

Navigation

At the bottom of your screen, you will see a navigation bar. This bar has three sections that you can tap to go to different parts of the app:

  • Home - This takes you back to the main dashboard screen. When you are on the Home screen, this button will look different or be highlighted to show where you are.
  • History - This shows you all the drug tests you have done before. You can see completed tests and tests that are not finished yet.
  • Account - This shows information about your user account. You can change your password or update your information here.

You can tap these buttons anytime to move around the app. The app will remember what you were doing and save your work.

Starting a New Collection

Collection Overview Screen

Before you start doing a drug test, the app shows you an overview screen. This screen explains what will happen during the test. This helps you prepare and makes sure you understand the process.

The screen shows you the same 3-step process that every drug test follows:

Step 1: Scan

  • Donor Authorization - This means verifying that the person providing the sample is who they claim to be.
  • Donor ID verification - This means you need to review their identification card and ensure it is genuine and valid.
  • Test Kit identification - This means you need to scan or select the correct drug test kit that you will use.

Step 2: Collect

  • Follow step-by-step instructions for sample collection - The app will show you exactly what to do to collect the sample from the person. You will follow these steps one by one.

Step 3: Document

  • Review, confirm, sign, and submit test results - After the test is done, you will look at the results, make sure they are correct, get signatures, and send everything to the main computer system.

To proceed with starting the test:

  • Tap the "Begin Collection" button when you are ready to start the actual drug test process.
  • If you do not want to see this overview screen every time, you can check the box that says "Don't show this next time". But if you are new to using the app, it is better to keep seeing this overview until you know the process very well.

Product Scanning & Selection

QR Code Scanning

 

The app can use your phone's camera to scan QR codes on drug test kits. QR codes are those square black and white patterns that store information. This scanning makes it faster and more accurate to select the right test kit.

Scanning Process:

  1. When the app opens the camera, you will see the camera view on your screen. Point your phone's camera at the QR code on the test kit package.
  2. You will see a green square or rectangle on your screen. Move your phone so the QR code fits inside this green area.
  3. Hold your phone steady and make sure there is enough light to see the QR code clearly.
  4. The camera will automatically detect and scan the code. You do not need to tap anything. When it works, you will hear a beep or see a message.
  5. After scanning successfully, the app will automatically take you to the product details page for that specific test kit.

Alternative Options if scanning does not work:

  • Upload from gallery - If you have a picture of the QR code saved on your phone, you can select it from your photo gallery instead of using the camera.
  • Camera switch button - If the back camera on your phone is not working well, you can switch to the front camera (selfie camera).
  • Flash button - If the room is too dark to see the QR code clearly, you can turn on your phone's flashlight.
  • Select a Product Manually - If none of the scanning options work, you can choose your test kit from a list instead.

Manual Product Selection

Sometimes QR code scanning does not work because the code is damaged, the camera is not working, or there is not enough light. When this happens, you can choose your test kit manually from a list.

The app will show you a complete list of all available drug testing products. This list includes test kits from different companies and manufacturers. Each product entry in the list shows you several pieces of information:

  • Product name and model number - This is the exact name of the test kit as written on the package.
  • Manufacturer information - This shows which company made the test kit.
  • Number of available variants - Some test kits come in different versions. This shows how many versions are available.
  • Product images for easy identification - Pictures of what the test kit package looks like, so you can match it to the physical kit you have.

To select manually, follow these steps:

  1. Look at the search function at the top of the product list. You can type the name or model number of your test kit to find it faster.
  2. If you do not know the exact name, you can scroll through the complete list of available products. The list shows pictures, so you can look for one that matches your test kit.
  3. When you find the right test product, tap on it to select it.
  4. If the product has different variants or versions, the app will show you another screen where you can choose the specific variant you have.

Variant Selection

Some drug test products come in multiple variants. Variants are different versions of the same basic product. For example, the TamperLoks product might have different variants that test for different numbers of drugs or use different detection methods.

Example of available variants:

  • TamperLoks Variant ID: A9661 - This might test for 5 different drugs
  • TamperLoks Variant ID: A96611 - This might test for 10 different drugs

To select a variant, follow these steps:

  1. After selecting the main product, you will see a list of available variants.
  2. You can use the search function to find specific variants if you know the variant ID number.
  3. Look at your physical test kit package to find the variant ID number. This is usually printed on the label.
  4. Tap on the variant that matches your test kit exactly.
  5. The app will then take you to the product details page with information specific to your chosen variant.

Test Kit Information

Product Details Page

After you select a product (either by scanning or manual selection), the app shows you detailed information about that specific test kit. This information helps you understand what the test does and how to use it correctly.

Example using TamperLoks Drug Testing Device: The app displays several types of information:

  • Product name and description - "TamperLoks" and a description that explains: "The TamperLoks Drug Testing Device is a tamperproof lateral flow chromatographic immunoassay for the detection of drugs of abuse and drug of abuse metabolites in urine." This technical description tells you that this test looks for drugs in urine samples and that it is designed to prevent tampering.
  • Technical specifications - Details about how the test works, what drugs it can detect, and how accurate it is.
  • Visual representation of the test kit - Pictures showing what the test kit looks like and its different parts.
  • Detailed explanation of the testing methodology - Information about the science behind how the test works.

Required Information Entry

Before you can proceed with the drug test, the app requires you to enter some information about the specific test kit you are using. The amount of information required depends on your organization's policies and the specific test kit you selected.

Information you may need to enter:

  1. Test Kit Serial No. / Ref No. (Optional)
    • This is a unique number printed on each test kit package.
    • You will see a checkbox next to this field. If you want to enter the serial number, check this box first.
    • After you check the box, a text field will appear where you can type the serial number.
    • This field is optional, which means you can leave it empty if you want to.
  2. Lot Number (Usually Required)
    • This is the manufacturing lot number printed on the test kit package.
    • Every group of test kits made at the same time gets the same lot number.
    • This information is important for quality control and tracking.
    • Look on your test kit package for a number that starts with "LOT" or "Lot" and type that number exactly as you see it.
  3. Kit Expiry Date (Required)
    • This is the date when the test kit expires and should not be used anymore.
    • Look on your test kit package for a date that says "EXP" or "Expires", or "Use by".
    • Enter this date using the DD/MM/YYYY format. For example, if the expiry date is March 15, 2026, you would type "15/03/2026".
    • Important Warning: If you enter today's date or any date in the past, the system will show you a warning pop-up. This pop-up will tell you that you have an expired test kit and ask if you want to continue anyway. Using expired test kits can give wrong results, so it is usually better to get a new test kit that has not expired.

To proceed to the next step: After you have entered all the required information in the correct format, tap the "Submit" button to continue with the testing process. The app will check that all required fields are filled in before letting you continue.

Donor Information Collection

Collection Method Selection

After you enter the test kit information, the app takes you to the "Collect Test Detail" screen. On this screen, you must choose how you want to collect information about the person who will be taking the drug test. The app gives you three different methods to choose from. Each method has advantages and works better in different situations.

Option 1: Donor Authorization - Scan Donor ID

What this method does: This method uses artificial intelligence (AI) technology to scan and read information from government-issued identification documents. The AI can look at ID cards and automatically extract information like names, dates, and ID numbers.

Types of documents this method can read:

  • Passport - The small book that people use to travel between countries
  • Driver's License - The card that shows someone can legally drive a car
  • National ID Card - The official identification card issued by the government
  • Other government-issued photo IDs - Any official ID that has the person's photo and information

Step-by-step process for this method:

  1. On the "Collect Test Detail" screen, tap to select "Donor Authorization - Scan Donor ID".
  2. The app will show you a dropdown menu where you can choose what type of ID document you will scan. Tap on this dropdown and select the type that matches the ID the person has with them.
  3. After selecting the ID type, tap the "Scan With AI" button. This will open your phone's camera.
  4. Ask the person to place their ID document on a flat surface with good lighting. Position your phone's camera so you can see the entire ID document on your screen.
  5. The AI system will automatically read the ID document and extract information like the person's name, date of birth, ID number, and other details.
  6. After scanning, the app will show you all the information it found. You must carefully review and verify that all this information is correct and matches what you see on the physical ID document.
  7. If any information is wrong or missing, you can make corrections by typing in the correct information manually.

Option 2: Manual Entry - Manually Enter Donor Information

What this method does: This method requires you to type all the donor information by hand. This is useful when the scanning technology is not working, when the ID document is damaged, or when you prefer to enter information manually for better control.

Information you must collect:

  • Donor Given Name (Required) - The person's first name
  • Donor Last Name (Optional) - The person's family name or surname
  • ID Number (Required) - The number from their identification document
  • Donor ID Number (Optional) - A second identification number if they have one

Step-by-step process for this method:

  1. On the "Collect Test Detail" screen, tap to select "Manual Entry - Manually enter donor information".
  2. The app will show you a form with several text fields that you need to fill out.
  3. Ask the person for their identification document and carefully read the information on it.
  4. Type the person's first name exactly as it appears on their ID document into the "Donor Given Name" field.
  5. If their ID shows a last name or surname, type that into the "Donor Last Name" field. This field is optional, so you can leave it empty if there is no last name.
  6. Find the main identification number on their document and type it exactly into the "ID Number" field.
  7. If there is a second ID number on the document, you can type that into the "Donor ID Number" field, but this is optional.
  8. Use your phone's camera to take a clear photo of the physical ID document for verification and record-keeping.
  9. The app may ask you to complete additional personal information fields depending on your organization's requirements.

Option 3: myNEO User - Scan myNEO QR Code

What this method does: This method is designed for people who already have accounts in the myNEO system. MyNEO is a separate system that stores user information. People with myNEO accounts have special QR codes that contain all their information.

Requirements for this method:

  • The person being tested must already have an active myNEO account
  • The person must have access to their myNEO QR code (usually on their phone or on a printed card)

Step-by-step process for this method:

  1. On the "Collect Test Detail" screen, tap to select "myNEO User - Scan myNEO QR code".
  2. Ask the person being tested to open their myNEO app on their phone or to show you their printed myNEO QR code card.
  3. Use your phone's camera to scan the person's myNEO QR code by pointing the camera at their code.
  4. The system will automatically connect to the myNEO database and retrieve all the person's information that is stored there.
  5. All the donor information fields will be filled in automatically, so you do not need to type anything.
  6. After the information is loaded, you can proceed directly to the product instructions and collection steps.

Donor Information Form (Manual Entry/Document Scan)

When you use either the manual entry method or the document scanning method, you will need to fill out a comprehensive information form. This form collects all the necessary information about the person being tested.

Basic Information Section

This section contains the most essential information that every test requires.

Required Fields (you must fill these out):

  • Donor Given Name: Type the person's first name exactly as it appears on their identification document. Make sure you spell it correctly and use the same capitalization.
  • ID Number: Type the main identification number from their document. This could be a passport number, driver's license number, or national ID number. Type it exactly as shown, including any letters or special characters.

Optional Fields (you can leave these empty if needed):

  • Donor Last Name: Type the person's family name, surname, or last name if it is shown on their identification document.
  • Donor ID Number: If the person has a second identification number or if their document shows an additional reference number, you can type it here.

Extended Information Section

Depending on your organization's policies and requirements, the app may ask you to collect additional personal information about the donor. This information helps create a complete record and may be required for legal or administrative purposes.

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Personal Details you may need to collect:

  • Date of Birth: Find the birth date on the person's ID document and enter it using DD/MM/YYYY format. For example, if someone was born on January 5, 1990, you would type "05/01/1990".
  • Date of Expiry: Find the expiration date of the ID document and enter it using DD/MM/YYYY format. This shows when their ID will expire and need to be renewed.
  • Gender: Use the dropdown menu to select whether the person is male or female, based on what their ID document shows.
  • Address 1: Type the person's primary home address. This should include street number, street name, and any apartment or unit number.
  • Address 2: If the person has additional address information like apartment number, suite number, or building name, type it here. This field is optional.
  • Country: Type the name of the country where the person lives.
  • Email: If the person wants to provide their email address, type it here. This field is optional, and the person can choose not to provide it.
  • Mobile Number: If the person wants to provide their phone number, type it here. Use the format that includes 10 digits without spaces or special characters.
  • Reason for Test: Use the dropdown menu to select why this drug test is being performed. Options might include "Random", "Pre-employment", "Post-accident", "Reasonable suspicion", or other reasons that your organization uses.

Information Confirmation

Before the app allows you to proceed to the next step, it requires you to confirm that all the information you entered is accurate and complete.

Confirmation Process:

  1. The app will show you a confirmation dialog box that displays all the information you entered.
  2. Carefully review every piece of information to make sure it matches the person's ID document and is spelled correctly.
  3. Check that dates are in the correct format and that all required fields are filled out.
  4. If you find any mistakes, close the dialog box and go back to edit the form with the correct information.
  5. When you are satisfied that everything is accurate, check the box that says "I reviewed and confirmed the donor's information".
  6. Tap the "Confirm" button to proceed to the next step of the testing process.

Important reminder: Make sure all information is accurate and complete before confirming. This information becomes part of the permanent test record and may be used for legal or administrative purposes. Incorrect information could cause problems later.

Product Instructions & Collection Steps

Product Information Review

After you confirm the donor information, the app shows you a detailed product information screen. This screen contains important information about the specific test kit you selected. You should read this information carefully before beginning the actual collection process.

Information displayed using the TamperLoks example:

  • Product Name: The screen clearly shows "TamperLoks" at the top
  • Product Description: A detailed explanation that reads "The TamperLoks Drug Testing Device is a tamperproof lateral flow chromatographic immunoassay for the detection of drugs of abuse and drug metabolites in urine." This description tells you that this particular test is designed to detect drugs in urine samples and that it has special features to prevent tampering or cheating.

Available Resources to help you: The app provides several resources that you can access to learn more about the test kit and how to use it properly:

  • Video: Tap this option to watch an instructional video that shows you exactly how to use this test kit. The video demonstrates the proper technique and shows you what to expect during each step.
  • IFU (Instructions for Use): Tap this option to open a detailed PDF document that contains the complete written instructions for the test kit. This document includes technical information, safety warnings, and step-by-step procedures.
  • Interpretation Guide: Tap this option to access help with reading and understanding the test results. This guide shows you what different result patterns mean and how to determine if results are positive, negative, or invalid.

Collection Summary Page

Before you begin the actual collection process, the app displays a comprehensive summary page. This summary shows you all the important information about the test you are about to perform. Review this information carefully to make sure everything is correct.

Summary Information that is displayed:

  • Collection Date: Shows the current date when you are performing the test. Example: "17-Sep-2025"
  • Donor Information: Shows details about the person being tested
    • Donor First Name and Donor Last Name (if provided)
    • Example: "Anwar" (first name), with last name blank if not provided
  • Collector Information: Shows details about you, the person performing the test
    • Collector First Name and Collector Last Name
    • Example: "Zany" (first name), "Malik" (last name)
  • Test Details: Shows technical information about this specific test
    • Donor ID: The identification number from the person's ID document
    • Specimen ID: A unique number that the system automatically generates for this test
    • Example: "A96611000T2QKC6T2RC00"
  • Reason for test: Shows why this test is being performed
    • Example: "Random" (meaning this is a random drug test)

Complete example of what you might see:

Collection Date: 17-Sep-2025

 

Donor First Name: Anwar    Donor Last Name: [blank]

Collector First Name: Zany   Collector Last Name: Malik

Donor ID: xbnn            Specimen ID: A96611000T2QKC6T2RC00

 

Reason for test: Random

Step-by-Step Collection Instructions

The app provides detailed, step-by-step instructions that guide you through the entire collection process. These instructions are specific to the test kit you selected, so different products will have different steps. The app shows you one step at a time and tracks your progress through the entire process.

Step 1: Preparation (Example)

Instruction text that appears on screen: "Do not tear open the pouch until ready to begin testing. When ready to begin testing, remove the test device from the pouch."

This first step is telling you not to open the test kit package too early. Only open it when you are completely ready to start the actual testing process. When you are ready, carefully remove the test device from its protective pouch.

Steps 2-4: Additional collection steps

Each product has its own unique collection of steps. The app will show you one step at a time. Each step provides:

  • Clear, specific instructions written in simple language
  • Visual aids, like pictures or diagrams, are used when necessary to help you understand what to do
  • Progress tracking that shows you how many steps you have completed and how many steps remain
  • Options to proceed to the next step, skip to the end, or cancel the test

Step 5: Result Reading (Example)

Instruction text that appears on screen: "Allow the urine specimen to flow down to the Test Chamber. Wait ONE MINUTE to read/record results from the window showing the test results. DO NOT INTERPRET..."

This step is telling you to let the urine sample flow through the test device to the area where results appear. Then you must wait exactly one minute before looking at the results. The timing is very important for getting accurate results.

Important timing information:

  • You must wait exactly one minute, not more and not less
  • Do not try to read the results outside the specified timeframe, because this can give you wrong results
  • Only proceed to the next step after the complete waiting period is finished

Digital Signature Collection

The final step requires obtaining the donor's certification and digital signature:

Certification Statement: The donor must acknowledge: "I certify that the specimen provided is my own and was not substituted or adulterated. I freely consent to the testing of my specimen for drugs/metabolites."

Signature Process:

  1. The donor must check the certification checkbox
  2. The clear button allows resetting the signature area
  3. Donor signs in the designated signature area using finger or stylus
  4. Accept and Submit finalizes the certification

Final Actions:

  • Done - Complete the test procedure
  • Cancel Test - Cancel the entire testing process

This digital signature serves as legal consent and specimen authentication, completing the drug testing documentation process.

Navigation Options

At each step in the collection process, the app gives you several options for what to do next. Understanding these options helps you navigate through the process correctly.

Done Button:

  • Tap this button when you have completed the current step exactly as described in the instructions
  • This confirms that you finished the step and advances you to the next instruction
  • The app records a timestamp showing when you completed each step, which helps maintain proper records

Skip to End Button:

  • This button allows you to bypass all remaining collection steps and jump directly to the documentation phase
  • You should only use this option when the collection process is actually complete and you do not need to follow any more steps
  • This is useful if you are experienced with a particular test kit and do not need to see every single step

Cancel Test Button:

  • This button terminates the current test session completely
  • When you tap this button, the app will return you to the main dashboard
  • All the data from the current test will be lost and not saved anywhere
  • The app will ask you to confirm that you really want to cancel before actually stopping the test

Result Scanning & AI Detection

"Reveal Strips" Instructions screen shows you:

Test Kit Scanning Phase

After you complete all the collection steps and obtain the donor's certification, the app automatically initiates the result scanning process. This phase uses your phone's camera and artificial intelligence technology to read and interpret the test results.

Scanning Interface

What you see on the initial scan screen:

  • Camera Interface: The screen shows your phone's camera view with a prompt that says "Scan the test kit" and displays a test tube icon to help you understand what to do.
  • Close Button: In the top-right corner of the screen, you will see a red X button. You can tap this button if you want to exit scanning mode and enter results manually instead.
  • Camera Controls: The screen provides standard camera interface elements that help you take clear pictures of the test strip.

Strip Positioning Instructions

The app provides visual guidance to help you position the test kit correctly for optimal scanning results.

AI Result Interpretation

Image Upload & Analysis

After successful scanning, the app processes the test results using artificial intelligence technology. The AI analyzes the images you provide and attempts to determine the results automatically.

Result Interpretation Interface contains these elements:

  • Reference Guide: At the top of the screen, you will see visual examples showing what Negative, Positive, and Invalid results look like. This helps you understand how to interpret the results yourself.
  • Image Upload Section: This is the main part of the screen where you provide photos of your test results
    • Upload Test Kit Image: This field is marked with a red star (*) to show that it is required. You must provide at least one photo.
    • Multiple Photo Requirement: The screen displays instructions that say, "Please make sure to take multiple clear, angled shots of the results area of the test kit." This means you should take several photos from different angles to help the AI get the best possible reading.
    • Photo Slots: The screen shows three "Add a photo" buttons where you can upload or take pictures. Each button allows you to add one photo.
    • Progress Counter: In the corner, you will see a counter like "0/5" that shows how many photos you have added out of the maximum number allowed.
    • Minimum Requirement: The screen clearly states "Minimum 1 image required" to let you know that you must provide at least one photo before you can continue.

Individual Strip Analysis

For each test strip that the AI detects in your photos, the system provides detailed analysis options.

Manual Result Entry Option

Alternative to AI Scanning

If you choose not to use the AI scanning feature, you can enter all results manually. This option is available if you tap the SKIP button or the red X close button during the scanning process.

Manual Entry Process works like this:

  1. Strip Configuration: The app displays all the test strips based on the specific test kit variant you selected at the beginning. The number and types of strips depend on your chosen product.
  2. Individual Selection: You must manually look at each physical test strip and assess whether it shows positive, negative, or invalid results.
  3. Result Selection: For each strip shown on your screen, you choose Positive, Negative, or Invalid by tapping the appropriate radio button.
  4. Photo Requirements: Even when entering results manually, you still must upload test kit images for documentation and record-keeping purposes.

Edit Results Capability

Even after the AI has automatically detected and suggested results, you maintain the ability to review and change any results that you believe are incorrect.

Edit Result Screen provides these features:

  • Individual Strip Editing: The screen shows each detected strip separately (examples: "Amphetamine (AMP)", "Ecstasy (MDMA)") so you can review them one by one.
  • Current Status: For each strip, the screen displays what result the AI system detected, such as "Positive" in red text.
  • Modification Options: You can tap on any result to change it from Positive to Negative, from Negative to Invalid, or any other combination you believe is correct based on your visual inspection of the physical test.
  • Strip Identification: Each strip is color-coded with labels that match the physical test strips, helping you make sure you are editing the correct result.

AI Result Confirmation

NEOVision AI Verification

 

Before finalizing any results, the system requires you to confirm that you have reviewed the AI analysis and agree with the suggested results.

Confirmation Dialog contains these elements:

  • Title: The dialog box is clearly labeled "NEOVision AI Result Confirmation," so you understand what you are confirming.
  • Explanation: The dialog explains "The test results presented have been read and documented with NEOVision AI" to clarify that artificial intelligence technology was used to analyze your test.
  • Collector Responsibility: The dialog states, "Please confirm you have reviewed each result and acknowledge this by checking this box before finalizing the result," to make clear that you are responsible for verifying the results.
  • Required Action: You must check a checkbox to confirm that you have personally reviewed each individual result and that you agree with the AI analysis before you can proceed.
  • Confirmation Button: After checking the confirmation box, you can tap the green "Confirm" button to accept all results and move to the next step.

Final Test Summary

Comprehensive Results Display

After you confirm the AI results, the app shows you a complete and detailed test summary screen. This screen contains all the important information about the test you just completed.

Test Summary Screen Components include:

  • Header: The top of the screen displays "Test Summary" along with the collection date so you can easily identify when this test was performed.
  • Donor Information: Complete details about the person who was tested and the person who performed the test, including names, ID numbers, and specimen identification numbers.
  • Test Results Tab: This is the active tab that shows the final results for all drug tests performed.
  • Uploaded Test Images Tab: This secondary tab allows you to view all the photos you took during the result scanning process.

Individual Result Display shows:

  • Test Names: The screen shows the full names of each drug test that was performed, such as "Opiate (OPI)" for opium-based drugs or "Marijuana (THC)" for cannabis.
  • Result Status: Each test result appears in a color-coded badge that makes it easy to understand:
    • POSITIVE: Results that detected drugs appear in red backgrounds with white text
    • NEGATIVE: Results that did not detect drugs appear in green backgrounds with white text
    • INVALID: Results that could not be properly read appear in orange or yellow backgrounds

Navigation Options

At the bottom of the test summary screen, you have several options for what to do next:

Available Actions:

  • Collector Confirmation: This green button takes you to the final step,  where you must provide your signature to verify that you performed the test correctly.
  • Cancel Test: This red text link allows you to abort the entire test process if something went wrong. Use this option carefully because it will delete all the work you have done.
  • Back Navigation: The standard back arrow button allows you to return to previous screens if you need to review or change something.

Test Completion & Documentation

Collector Confirmation & Final Submission

Collector Certification Process

The final step in the entire drug testing process requires you, as the collector, to provide your own confirmation and digital signature. This step certifies that you performed the test according to proper procedures and that you believe the results are accurate.

Collector Signature Interface: The collector certification process is similar to the donor certification, but focuses on your responsibilities as the person who conducted the test.

Certification Requirements for collectors:

  1. Review Confirmation: You must verify that you have carefully reviewed all test results, photos, and documentation to ensure everything is accurate and complete.
  2. Digital Signature: You must provide your own signature using your finger on the phone screen to validate that you performed the test correctly.
  3. Final Submission: Once you have signed, the test becomes officially completed, and all data is permanently saved to the system.

Final Processing

When you complete the collector confirmation, several important things happen automatically:

System Actions that occur:

  • Data Finalization: All test data, including donor information, test results, photos, and signatures, is permanently saved to the central database and cannot be changed.
  • Unique Identification: The system generates and locks in a final specimen ID number that will permanently identify this specific test.
  • Status Update: The test status automatically changes from "Pending" (in progress) to "Completed" (finished) in the system.
  • Documentation Package: The system compiles a complete test record that includes all information, results, and signatures into one comprehensive file.

History and Tracking

After the test is completed, you can access all the information through the app's history and tracking features.

Post-Completion Access options:

  • History Tab: All completed tests appear in the History section of the app, where you can view them anytime.
  • QR Code Generation: The system creates a unique QR code for quick access to this specific test record.
  • Test Kit Images: All the photos you took during the result scanning process are permanently preserved in the test record.
  • Result Summary: The final results for all drug tests are permanently recorded and cannot be changed.

History Display Features:

  • Status Toggles: The History screen has "Pending" and "Result" tabs that allow you to filter between tests that are still in progress and tests that are completely finished.
  • Collection Details: For each test in the history, you can see the date, donor information, collector details, and test results.
  • Quick Access: You can tap on any completed test in the history list to view the complete details again.
  • Navigation: The bottom navigation bar always provides access to Home, History, and Account sections from anywhere in the app.

Data Management and Export

Test Record Components

Every completed test creates a comprehensive record that includes multiple types of information and documentation.

Each completed test record includes:

  • Collection metadata: The exact date and time when the test was performed, and location information if available.
  • Participant information: Complete details about both the donor (person being tested) and the collector (person performing the test), including names, ID numbers, and contact information.
  • Test kit details: Information about the specific product used, including product name, variant, lot numbers, expiration dates, and serial numbers.
  • Visual documentation: All the photographs you took of the test strips and results are stored in high quality for future reference.
  • Result data: The individual results for each drug test strip and the overall test outcome (positive, negative, or invalid for each substance tested.
  • Digital signatures: The electronic signatures provided by both the donor and the collector serve as legal validation of the testing process.
  • Chain of custody: A complete audit trail that shows every step of the testing process, including timestamps for each action and any changes that were made.

Quality Assurance Features

The NeoVault system includes several features designed to ensure the accuracy and reliability of drug testing results.

Quality assurance features include:

  • AI Verification: The NEOVision AI analysis provides an additional layer of result validation by using artificial intelligence to read test strips, which can help catch human errors in result interpretation.
  • Multiple Photo Requirements: The system requires you to take several photos from different angles, which ensures comprehensive visual documentation and helps the AI system make more accurate determinations.
  • Signature Requirements: Both the donor and collector must provide digital signatures, which create legal validation from both parties and ensure accountability.
  • Edit Capabilities: Results can be reviewed and corrected if necessary, but all changes are tracked and recorded to maintain a complete audit trail.
  • Timestamp Tracking: The system maintains a complete timeline of the test progression, recording exactly when each step was completed and how long the entire process took.

Important Notes and Best Practices

Data Security and Privacy

The NeoVault system takes data security and privacy very seriously because drug testing information is highly sensitive and protected by various laws and regulations.

Data security measures include:

  • All donor information, test results, and personal data are encrypted using advanced security technology and stored securely in protected databases.
  • Test results and personal information are accessible only to authorized personnel who have been given specific permissions by your organization.
  • You must follow all organizational policies regarding the proper handling, storage, and sharing of drug testing data and personal information.
  • Never share login credentials, test results, or donor information with unauthorized people, and always log out of the app when you are finished using it.

Quality Control Procedures

Following proper quality control procedures is essential for obtaining accurate and legally defensible drug test results.

Quality control requirements:

  • Always verify that test kit expiration dates are valid before using any test kit. Expired kits can produce inaccurate results and may not be legally acceptable.
  • Follow all timing requirements precisely as specified in the instructions. Waiting too long or not waiting long enough can affect the accuracy of results.
  • Ensure that you have proper lighting and stable conditions during the entire collection and result reading process. Poor lighting can make it difficult to read results accurately.
  • Double-check all entered information, including names, ID numbers, and test results, before submitting anything. Errors in documentation can cause legal and administrative problems.

Troubleshooting Common Problems

When you encounter problems while using the NeoVault app, there are several steps you can take to resolve them.

Common troubleshooting steps:

  • If QR code scanning or AI result scanning fails repeatedly, use the manual entry options instead. Manual entry is just as valid and sometimes more reliable in certain conditions.
  • For persistent application issues like crashes, freezing, or error messages, contact your technical support team immediately and provide them with specific details about what you were doing when the problem occurred.
  • Always ensure your phone or tablet has adequate battery life before starting a drug test. If your device loses power during testing, you may lose all your work and need to start over.
  • Maintain a stable internet connection throughout the entire testing process because the app needs to communicate with the central database to save information and validate results.

Legal Compliance and Regulatory Requirements

Drug testing is subject to many different laws, regulations, and organizational policies that you must follow carefully.

Compliance requirements:

  • Always follow all local, state, and federal regulations regarding drug testing procedures, documentation requirements, and privacy protections.
  • Maintain proper chain of custody documentation as required by your organization and applicable laws. This includes keeping accurate records of who handled samples and when.
  • Store physical specimens (if required) according to your organization's protocols and any applicable regulatory requirements for temperature, security, and time limits.
  • Document any deviations from standard procedures in your records, including explanations of what happened and why normal procedures could not be followed.

Training and Ongoing Education

To use the NeoVault system effectively and maintain compliance with all requirements, ongoing training and education are important.

Training recommendations:

  • Make sure you receive complete training on the NeoVault app before conducting tests independently, and ask for additional training if you are unsure about any procedures.
  • Stay updated on any changes to the app, new features, or modified procedures by participating in training sessions and reading updates provided by your organization.
  • Practice using all features of the app, including manual entry options and troubleshooting procedures, so you are prepared to handle different situations that may arise.
  • Understand your organization's specific policies and procedures for drug testing, which may include additional requirements beyond what the app provides.

Getting Help and Support

Technical Support

If you encounter technical problems with the NeoVault app or need assistance with any features, several support options are available to help you.

For technical issues:

  • Contact your system administrator immediately if you experience persistent problems with the app, such as crashes, login failures, or data synchronization errors.
  • When reporting problems, provide specific details about what you were doing when the issue occurred, what error messages you saw, and what device and operating system you are using.
  • Keep screenshots of error messages or unusual behavior whenever possible, as these can help technical support diagnose and resolve problems more quickly.

Process and Procedure Questions

If you have questions about drug testing procedures, app features, or organizational policies, there are several resources available.

For process questions:

  • Refer to this user manual for step-by-step guidance on all app features and testing procedures.
  • Contact your supervisor or training coordinator if you are unsure about any testing procedures or organizational requirements.
  • Ask for additional training or practice sessions if you need more experience with any aspect of the drug testing process.

Emergency Situations

In certain situations, you may need to deviate from normal procedures or get immediate assistance.

Emergency procedures:

  • If a donor becomes ill, upset, or uncooperative during testing, prioritize their safety and well-being over completing the test.
  • If you suspect tampering, cheating, or other integrity issues with a test, document everything carefully and contact your supervisor immediately.
  • If technical failures prevent you from completing a test normally, document what happened and contact your supervisor for guidance on how to proceed.

Continuous Improvement

The NeoVault system is regularly updated and improved based on user feedback and changing requirements.

Contributing to improvements:

  • Provide feedback to your organization about app features, procedures, or training that could be improved.
  • Report any bugs, glitches, or confusing aspects of the app so they can be addressed in future updates.
  • Participate in training sessions and feedback surveys to help improve the system for all users.

For technical support, process questions, or emergency assistance, contact your system administrator, supervisor, or the NeoVault support team as directed by your organization.