Skip to content
English - Australia
  • There are no suggestions because the search field is empty.

How to Start Using the App

Step 1: Open the App and Login

  1. Find the NeoVault app on your phone
  2. Tap to open it
  3. You will see two empty boxes on the screen

Step 2: Type Your Email and Password

First Box (Email):

  • Type your work email address
  • Example: john.smith@company.com
  • Make sure spelling is correct
  • Do not add extra spaces

Second Box (Password):

  • Type your password carefully
  • Capital letters and small letters are different
  • A and a are NOT the same
  • Example: If password is "Test123" you must type exactly "Test123"

Can't see what you typed?

  • Look for an eye icon (👁) next to the password box
  • Tap the eye icon to see your password
  • Tap again to hide it

Step 3: Login

  • Tap the blue "Login" button
  • Wait a few seconds
  • The app will open to the main screen

If login does not work:

  • Check your email spelling
  • Check your password spelling
  • Make sure capital letters are correct
  • Check your internet connection
  • Ask your manager for help if still not working