How to Start Using the App
Step 1: Open the App and Login
- Find the NeoVault app on your phone
- Tap to open it
- You will see two empty boxes on the screen
Step 2: Type Your Email and Password
First Box (Email):
- Type your work email address
- Example: john.smith@company.com
- Make sure spelling is correct
- Do not add extra spaces
Second Box (Password):
- Type your password carefully
- Capital letters and small letters are different
- A and a are NOT the same
- Example: If password is "Test123" you must type exactly "Test123"
Can't see what you typed?
- Look for an eye icon (👁) next to the password box
- Tap the eye icon to see your password
- Tap again to hide it
Step 3: Login
- Tap the blue "Login" button
- Wait a few seconds
- The app will open to the main screen
If login does not work:
- Check your email spelling
- Check your password spelling
- Make sure capital letters are correct
- Check your internet connection
- Ask your manager for help if still not working